We are an energetic new startup focused on new technology such as Big Data Analytics, Artificial Intelligence, and Business Cognitive.
Promoting quality within the organization.
Interaction with business analysts to remove the problems discovered before starting the process of implementation of software solutions.
Development of detailed test plans, user scenarios and validation procedures based on project requirements and specifications.
Installation, configuration and management of software testing platforms.
Planning and performing functional, automated, security, performance, and regression tests on Web and Mobile applications.
Interaction with software development engineers to troubleshoot problems discovered during the testing process.
Validation of new versions and performing Release Management Process.
Development of general and detailed testing documentation, End-User documentation, Bug Reports and Release notes.
Performing training process of the end user.
Creating UAT documentation and perfroming UAT process with the client.
Providing software application support.
Managing, classifying and responding to technical support tickets.
Direct communication with the client to find out the nature of the issued problem.
Establishing the root causes of application errors, and escalating serious concerns.
Maintaining good client relations.
Knowledge transfer and presentation of new ideas.
Qualifications & Requirements
University Degree in the field of IT .
2+ years of experience in QA and support.
Knowledge of Agile testing methodologies and techniques.
Knowledge of the Software Development Process.
Working with databases and data manipulation.
Working with Unified Modeling Language.
Adaptable technical knowledge and ability to perform multiple tasks at the same time.
Good written and verbal communication skills.
Passion for quality, performance, reliability and team work.
Working with Team Foundation Server (or similar tool).
Appropriate Microsoft /ISTQB certification.
Experience with C# programming language and/or Java Script.
Experience in Support process with clients is a plus.
Experience in security, performance and automation testing is a plus.